Complaints and feedback
Feedback and complaints about any element of our service can be made by sending a message in the ‘My Account’ area of the website or contacting us here, or via the e-mail address below:
Suggestions and complaints about dispensing, delivery, packaging and labelling should be directed to our Partner Pharmacy.
Chemist4U
34a-37 Greenhey Place
Skelmersdale
WN89SA
Superintendent Pharmacist: James O’Loan GPhC: 2084549
myBMI Telephone: 01695 302 320
Unresolved pharmacy complaints can be referred to:
The General Pharmaceutical Council
1 Lambeth High Street
London SE1 7JN
Telephone: 020 7572 2322
https://www.pharmacyregulation.org/
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
01695 302320
All consultation and prescribing, is carried out by GPhC registered medical practitioners.
Dispensing & Delivery of Medication Plans
UK and NI Customers- Dispensing is carried out by our partner Pharmacy Innox Trading Limited T/A Chemist4U 34a-37 Greenhey Place, Skelmersdale, WN8 9SA.
Republic of Ireland Customers- Dispensing is carried out by our partner Pharmacy My Health Digital Ltd T/A E-Pharm NI , 3c Bluestone Business Park, Craigavon, Northern Ireland, BT65 5HU